Privacy

Privacy Policy

Last updated: March 2026

1. Overview

ClientProof, operated by ClientProof, helps agencies share project progress, updates, files, and approvals with clients through hosted project pages.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

2. Information we collect

We may collect the following information when you use ClientProof:

  • Account details such as your name, email address, and profile image
  • Project information you create inside the product
  • Files you upload to projects
  • Client contact details you add for notifications
  • Usage, login, and diagnostic information needed to operate the service

3. How we use information

We use information to:

  • Provide and maintain the service
  • Authenticate users and secure access
  • Generate public project pages you choose to share
  • Send product-related emails and client notifications
  • Improve product performance, reliability, and security
  • Respond to support and operational requests

4. Public project pages

ClientProof includes shareable project pages designed for client visibility. Anyone with the project link may be able to access the information on that page, depending on how the feature is used.

You are responsible for deciding what project information, updates, files, and approvals are shared through those pages.

5. Files and project content

Files, updates, milestone data, and approvals you upload or create are stored so the product can function as intended.

You retain responsibility for the content you upload and share through ClientProof.

6. Authentication and cookies

We may use authentication tokens, session data, and related browser storage to keep you signed in and secure the application.

We may also use limited technical cookies or similar technologies required for login, security, and core functionality.

7. Third-party services

ClientProof may rely on third-party providers for infrastructure, authentication, email delivery, hosting, analytics, file storage, and billing.

These providers may process limited information as required to operate the service.

8. Data retention

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Security

We use reasonable technical and organizational measures to protect your information. However, no method of storage or transmission is completely secure.

10. Your choices

You may request account or data-related assistance by contacting us. We may need to retain some information where required for legal, security, or operational reasons.

11. Changes

We may update this Privacy Policy from time to time. When we do, we will update the effective date on this page.

12. Contact

For privacy questions, contact [email protected]